Payment Policy

Last updated: 22 August 2026

1. Who We Are

2. Accepted Payment Methods

We accept the following payment methods at checkout:

• Visa
• Mastercard
• American Express
• Maestro
• Discover
• Diners Club
• Union Pay
• Apple Pay
• Google Pay
• Shop Pay
• PayPal

3. Currency

All prices on our website are displayed and charged in Pounds Sterling (GBP).

4. When You Are Charged

Payment is taken in full at the time your order is placed. Your order will only be confirmed and processed once payment has been successfully authorised.

5. Payment Security

All payments are processed securely through our payment providers. We do not store your full card details on our servers. All transactions are encrypted and processed in compliance with the Payment Card Industry Data Security Standard (PCI DSS).

6. Failed or Declined Payments

If your payment is declined or cannot be processed, your order will not be confirmed. Please check your payment details are correct and that your card issuer has authorised the transaction, or try an alternative payment method.

7. Order Confirmation

Once payment has been successfully processed, you will receive an order confirmation by email. This confirms we have received your order but does not guarantee product availability; you will be notified if any item cannot be fulfilled.

8. Pricing Errors

While we make every effort to ensure prices displayed on our website are accurate, errors may occasionally occur. If we discover a pricing error on an order you have placed, we will contact you before processing the order to confirm whether you wish to proceed at the correct price or cancel.

9. Refunds

Refunds are issued to the original payment method used for the purchase. Please refer to our Return & Refund Policy for full details on eligibility and timelines.

10. Contact Us